According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

Forbes contributors publish independent expert analyses and insights. Dr. Tracy Brower writes about joy, community and the future of work. Agile has always been a super-effective way to work, but the ...

If Boeing’s latest plan succeeds, a single mishandled job will have prompted some of the manufacturer’s most fundamental production-line process changes in decades. That job was supposed to have fixed ...