Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Mergers and acquisitions (M&A) in healthcare are common. Although 2022 saw a drop in the ...

Together they are foundations of economic growth. Any city’s 21st century future will depend on its ability to attract and retain these doers, thinkers and innovators — and to expand their ranks.

Prioritize customer needs. A customer-centric approach can help you use customer expectations to guide your CX decisions. Create a service strategy framework. Use AI-powered customer support to ...