Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 ...

Johan den Haan is CTO of Mendix, a Siemens business and leader in enterprise low-code, a model-driven approach for building apps 10x faster. Long, long ago, when computers were the size of trucks and ...

The problem of omnichannel retail returns is one that must be addressed. Returns currently account for about 16.5% of overall retail sales, and the amount of merchandise returned as a percentage of ...