Operational objectives differ from strategic objectives in that they focus more on "how" than "what." For example, a business might decide it needs to improve profits by improving its margins, rather ...

A common model used to describe the transition that takes place anytime someone learns and applies a new skill is the four stages of competence. If you’re unfamiliar with the model, I’ll describe it ...

The process of operational goal-setting is a critical step when it comes to business planning. It's the step that transforms strategic plans into actionable items. I previously wrote about operational ...

Well-managed small businesses usually start their planning process with a broad mission statement or vision. While this starting point is both necessary and admirable, it usually does not become ...

For the power and utility sector, operational excellence allows every member of a plant to visualize how workflows operate to produce optimal output. Doing so enables all personnel to identify issues ...

According to a 2022 McKinsey study, the mining industry is not keeping up with other industries in terms of productivity. This presents a problem, but it also presents an opportunity for an industry ...