Key Points Design thinking is a human-centric approach to product development. Useful software tools streamline many of the phases of the design thinking process. Effective design thinking tools allow ...

Design Thinking is one of the cornerstones of the As a Service economy. How is it going for the business process service providers? If you've not been introduced to Design Thinking then you're not ...

We catch up with experts who discuss the principles of design thinking and how it can help improve customer experience outcomes. Organizations that allow designers to act as business leaders and not ...