Ultimately, if you want a reader to really engage with your case study, they have to identify with your customer. And after seventeen years of writing this format, I’ve realised the questions you ask ...

I believe we’re all just one conversation away from our next breakthrough. While technology has revolutionized how we learn and connect—allowing us to absorb information via Zoom or online ...

I watched John Maxwell’s video on “The Value Of Asking Questions” and learned some interesting things. According to Maxwell, a good business leader needs to ask lots of great questions. Asking ...

When you’re facing a pivotal moment, these HBR articles and podcasts, selected by our editors, can help. by Gretchen Gavett Questions about work, life, and meaning are nothing new. How do we define ...

Change is hard. But ambivalence can be harder. It can twist you into a veritable pretzel of gnarly knots around whether you want to, should, or even can make a big change. Therapists, including me, ...