Gaining a full understanding of agency business processes is essential as governments deploy more digital services to meet growing public needs. Agencies must have insights into existing processes ...

The UK’s National Health Service is struggling on all fronts, from staff shortages to doctors strikes to mammoth waiting lists. According to official data, the waiting list for hospital treatment rose ...

Seeking efficiencies and streamlining operations, businesses have been turning to AI-based automation. As they pursue this, they need a way to look beyond their assumed processes to improve their ...

England’s National Health Services has started adopting Celonis SE’s process mining platform to fix a variety of healthcare bottlenecks. Healthcare involves complex day-to-day communications and tons ...

Professor Wil van der Aalst, Chief Scientist at Celonis, explains how an object centric approach transforms process mining from two dimensional to three dimensional. Professor Wil van der Aalst is ...

I am a big believer in process mining. My devotion to the approach is partly based on a strong belief in the value of a process orientation; I don’t think organizations can improve their operations ...

The impact of AI and agents is arguably larger than PCs or cloud, but what makes it more disruptive is how quickly it is evolving. Just over two years ago, no one had even heard of ChatGPT. Now, AI is ...

Process mining and Generative AI are two powerful technologies that are revolutionizing the field of data science. Process mining involves extracting knowledge from event logs to gain insights into ...

“Our founder Ingvar Kamprad [which, by the way, is where the name Ingka comes from, a combination of the beginnings of his name and surname] released a book in 1976 called The Testament of a Furniture ...