The most difficult part of a debt collector's job has been, and always will be, establishing communication with the consumer they are collecting from. Debt collectors go to great lengths to establish ...

Business collection letters usually adjust their tone to the amount of time an invoice is delinquent. While the primary goal of a collection letter is to persuade the customer to submit payment, the ...

In one of my most recent speaking engagements I was once again asked a very common question: what can we do to make our collection letter more effective? Well, I must admit that in the Philippines, ...

Q: This may be a little unusual since I am a lawyer but maybe you can give me some guidance. I wrote a collection letter to a person who owes my client considerable money. We got back a threat that ...